CIO Master Classes

Everyday, the program of the CIO Leadership Summit starts with a series of top-level Master Classes that deliver both strategic insight and critical nuance on new technologies, operating models and/or practical cases. Held in partnership with leading providers, CIO Master classes combine vision, expertise and guidance in an easily digestible and time-convenient format.

Explore the program below, select the master classes of your choice and secure your virtual seat! Pre-registration is mandatory.

Register here for the master classes >


Monday 25 January 2021

12:00 - 12:30
Master Classes
Master Classes A
SAP & Delaware

MC01 - HOW AUGMENTED REALITY AND AI CAN REALLY BOOST EMPLOYEE PRODUCTIVITY AND CUSTOMER EXPERIENCE

This master class will explore how AR and AI can create a unique customer experience (e.g. configure products in 3D and augment in the real world). It will also showcase how these technologies can boost employee productivity in different areas like service, maintenance and warehouse processes optimization, tackle aging workforce, enabling external learning, among many others.

Master: Nick Thienpondt, Manager & Domain Lead Connect Systems & People, Delaware
12:00 - 12:30
Master Classes
Master Classes B
Oracle

MC02 - HOW DESIGN THINKING CAN HELP YOU OUT OF BUSINESS LOCKDOWN

“The greatest danger in times of turbulence is not the turbulence, it is to act with yesterday’s logic”. Deep change is usually crisis-driven and we can safely say most organizations will have to change deeply as a result of Covid-19. But how do you organize that change effectively? How do you identify vulnerabilities, ideate possible solutions, experiment, test and then execute on the change? This masterclass will explore how to do just that using agile 'Design Doing' principles. A practical approach to solve your business challenges in a short time frame.

Master: Robert van Espelo, Business Innovation Director, Oracle
12:35 – 13:05
Master Classes
Master Classes A
Avanade

MC03 - TURNING VISION INTO DELIVERABLES: ENABLING AI AT SCALE

As "the new electricity”, AI is fueling disruption in almost every business domain.  MLOps, built around DevOps, allows faster time to market, rapid innovation delivery, quality assurance, and ethical AI. This master class will examine how enablers like provisioned infrastructure, standardized way of working, continuous integration and deployment pipelines, and streamlined processes can tangibly help organizations to accelerate the AI deployment.

Master: Waqas Ahmed, Analytics Architect Manager, Avanade
12:35 – 13:05
Master Classes
Master Classes B
Rockwell Automation

MC04 - STRENGTH & FLEXIBILITY FROM YOUR DIGITAL BACKBONE

This master class will take the long view on the potential of digital backbones to deliver significant and lasting business value. It will explore 4 areas CIOs should clearly focus on: Building a shared Smart Factory on an information backbone; How legacy plant is leveraged in a connected enterprise; How a flexible digital backbone allows scalability; Leveraging the full capability of an ecosystem of information partners

Masters: Mike Loughran, Chief Technology Officer, Rockwell Automation | Joris Bisschop, Chief Executive Officer, Technologies Added

Monday 01 February 2021

12:00 - 12:30
Master Classes
Master Classes A
Trend Micro

MC05 - THE CIO CHECKLIST FOR THE RESILIENT AND FUTURE-READY ENTERPRISE

When the future is misconfigured and vulnerable… what to do when technology is outpacing organizational readiness? The balance between business risk and security risk has been changing at a fast pace, although new technologies bring new business opportunities, go-to-market models and growth potential. How should CIOs and IT organizations be better prepared to embrace those technologies without fearing the attached risks? And why cyber-resilient enterprises will be able to better face a misconfigured future? Join this masterclass to learn why infrastructure, cloud and IT security should be a key strategic decision for you as a CIO.

Master : Steven Heyde, Director Benelux, Trend Micro
12:35 – 13:05
Master Classes
Master Classes A
SAP

MC07 - MAKING SURE DATA SCIENCE REALLY DELIVERS VALUE

Data Science is wonderful to gain insight, however the full value is delivered when it is put in production. But there’s sometimes a skeptical feeling: does it deliver the promised value? This master class will examine the whole life cycle of data science projects and identify where they can get lost and become a nice toy with little value to improve business processes. It will give tips and tricks to avoid these situations and really make the most of your investments in very skilled human beings and (big) data projects.

Master: Laurent Tessier, Predictive Expert @ Global CoE for Predictive Analytics, SAP

Monday 08 February 2021

12:00 - 12:30
Master Classes
Master Classes A
Avanade

MC09 - KEY DIGITAL WORKPLACE CHALLENGES CIOs MUST IMPERATIVELY KEEP AN EYE ON – THE CRELAN CASE

This roundtable will explore and discuss how Crelan’s modernized infrastructure helps drive employee experience as a top priority in their organization, especially in the wake of the disruption caused by the Covid-19. By delivering flexible and collaborative working combined with the highest level of security, Crelan employees are now enabled to work more efficiently and seamlessly, either remotely or in the office, to provide a better service to their customers.

Masters : Niels Lehouck, Change Manager, Avanade | Steve Lippens, Cloud and Infrastructure Architect, Avanade
12:00 - 12:30
Master Classes
Master Classes B
Orange

MC10 - 5G: KEY LEARNINGS AND LESSONS FROM THE ANTWERP INDUSTRY 4.0 CAMPUS

When a first wave of industrial partners have collaborated to turn the Antwerp Industry 4.0 Campus into a 5G-enabled reality, this master class will deliver the key learnings from Covestro (augmented field operator case) and BASF (mission critical communications case). Moreover, it will examine how the 5G network of the Port of Antwerp area delivers dedicated connectivity, massive IoT and very low latency adapted to wireless manufacturing and real-time automation, among others.

Master : Jeroen Machielsen, Value Proposition Manager, Orange
12:35 – 13:05
Master Classes
Master Classes A
IBM

MC11 - THE FUTURE OF ARTIFICIAL INTELLIGENCE

If you wonder what is next in the evolution towards general AI, then this master class is for you. We have seen some painful failures of artificial intelligence pointing to a lack of 'common sense'. Are neural networks really the solution we seek or is a new path needed? Find out what IBM Research is cooking in terms of hardware and software technology in the never ending quest towards General AI.

Master: Wouter Denayer, Chief Technology Officer, IBM
12:35-13:05
Master Classes
Master Classes B
Hitachi Vantara

MC12 - HYPERCONVERGENCE 2.0 : NEW POSSIBILITIES, NEW BENEFITS, BUT HOW TO GET THERE?

This master class will explore: What are the business values, tangible benefits and cost efficiencies coming from the nextgen hyperconverged infrastructures 2.0; How technology advances in HCI 2.0 allow heavy database and mission critical applications; Engaging a journey to hybrid cloud with both virtualized and container-based applications.

Master: Tony Franck, EMEA Technical Expert Cloud and Business Applications, Hitachi Vantara